Shipping policy
Last updated [2026-09-18]
Processing time
Business days are Monday to Friday, excluding Ontario statutory holidays. Orders placed after 2:00 p.m. ET are processed the next business day.
Shipping rates
| Destination | Order value | Shipping |
|---|---|---|
| Canada, 10 provinces | Under [CA$68] | [CA$7.99] |
| Canada, 10 provinces | [CA$68] and over | Free |
| Yukon, NWT, Nunavut | Under [CA$255] | [CA$19.99] |
| Yukon, NWT, Nunavut | [CA$255] and over | Free |
| United States | Under [US$59] | [US$9.99] |
| United States | [US$59] and over | Free |
The Starter Pack ships free to Canada at any order value. Rates are shown in your local currency and calculated at checkout before payment.
Delivery estimates
Counted from dispatch, not from the day you order. These are carrier estimates, not guarantees.
| Destination | After dispatch |
|---|---|
| Ontario and Quebec | 2 to 5 business days |
| Rest of Canada | 3 to 8 business days |
| Yukon, NWT, Nunavut | 7 to 14 business days |
| United States | 4 to 10 business days |
Carriers and tracking
We ship with Canada Post and Canadian consolidators. Most orders include tracking, emailed to you when the label is created. Small, flat orders may be sent by untracked Lettermail; where this applies it is noted at checkout. Our Refund Policy sets out what happens if an untracked parcel does not arrive.
United States: duties and import taxes
Address accuracy
You are responsible for the accuracy of the address you enter. Contact us immediately if you spot an error. We can usually correct it before dispatch, but not after a label is created.
Risk of loss
Title and risk of loss pass to you on delivery by the carrier. Our remedies for lost parcels are set out in the Refund Policy.
MINIMOSAIC · Toronto, Ontario, Canada